Booking and payment terms
The reservation must be made by an adult (18 years of age or older) at the time of booking.
Reservations cannot be made directly online, but you can make a call or call the owner of the cottage. Confirmation of the reservation is agreed between the customer and the owner by e-mail or telephone. The owner will update the reservation to Nettimöki within two working days of the booking. Once the booking has been updated to Nettimöki, an confirmation email will be sent to the customer.
The booking fee and the final payment will be sent to the customer by e-mail or post while the owner is booking the cottage at Nettimöki. The customer must pay at least an advance payment (1/4 part of the cottage rental price) within 14 days after the reservation has been updated to Nettimöki. You can also pay the full reservation fee immediately.
The reservation is confirmed when the customer has paid the prepayment (1/4 of the cottage rental price) by the due date or final payment in one go. The final payment is due no later than one month (1 month) before the start of the holiday.
If the booking is made for 63 days (9 weeks) or more, the amount will be paid in two installments. The advance payment is due no later than 14 days after the date of the invoice. The final payment is due 1 month before the start of the holiday.
If the reservation is due 50-62 days (7-9 weeks), the full amount is payable in one installment and the invoice must be paid 6 weeks before the start of the holiday.
For bookings made between 28 and 49 days (4-7 weeks), the full amount is payable in one installment and the invoice must be paid within one week of the date of invoice.
If the reservation is due 27 days or less, the full amount is payable immediately on the same day.
If the customer fails to make payments on time, the seller may cancel the reservation without notice.
Contact information:
Achim Peters (Suomi, English, Deutsch), tel. 040 805 2298
Owner’s contact information:
Achim Peters, tel. 040 805 2298
Keys will be agreed upon by email or telephone with the tenant and the guardian or owner of the cottage. Directions to the cottage can be found at the end of this letter.
Cancellation and modification of a reservation
Cancellations must always be made by email to hankipolku10a@mokkirinki.fi.
If the customer cancels the reservation, the prepayment will not be refunded. If canceled later than 28 days before or during the rental period, no refund will be given.
The customer is entitled to a refund of the amount paid to the cottage owner, except for the advance payment, if the customer or a person living with him / her in the household becomes seriously ill, was in an accident or dies. The owner must be notified of the cancellation without delay and must be addressed to the owner in a reliable manner, e.g. by a medical certificate.
If canceled later than 48 hours before or at the time of booking, the customer will not be reimbursed.
Owners’s right to cancel booking
In case of force majeure, the owner may cancel the reservation. The customer is then entitled to a full refund of the amount paid to the owner. If the booking is cancelled due to the customer’s malfunctioning behavior, no refund will be given.
If the customer fails to make payments on time, the seller may cancel the reservation without notice.
Service information for the resort description
The resort description includes references to services in the surrounding area (e.g. train station, bus stop, restaurant, shop, ski lift, etc.). The seller is not responsible for the availability or availability of non-resort universal services during your stay.
Stay at the resort
The resort will be available to guests from 16:00 on arrival to 10:00 on departure. The time of delivery of the resort and keys is informed separately.
The vacation property and its keys will be handed over to the customer at the estimated time of arrival. In case the customer does not arrive at the stated time or does not notify the owner in advance, the owner cannot guarantee that the keys will be handed over.
The rent includes the right to use a reserved resort for the reserved period. Normal energy costs, furniture, dishes, cutlery, mattresses, blankets and pillows are included.
Firewood, dish washing detergents, toilet and kitchen towels are included in the rent. Basic spices are not included in the rental price.
Bed linen and towels are not included in the rent. Bed sheets must be used. Linen and towels can be ordered upon booking.
Unless otherwise agreed with the owner, the customer will take care of the cleaning of the holiday home during the stay.
In case you have ordered the final cleaning, you still need to wash the dishes and put them back into the closet. Please take garbage to a waste disposal site, clean the fire place and put the furniture to the original places. You find the waste disposal place about 200m from the cottage (see area map in the cottage folder).
If you have not ordered the final cleaning, you need to clean the cottage yourself. Please remember that this includes the following tasks: hover and wipe the floor with a damp mop, wipe tables and desks with a damp cloth, clean the fire place, rinse dishes and put them back to closet, clean the sauna and toilet, take the garbage to a waste disposal site and put the furniture back to the original places. You find the waste disposal place about 200m from the cottage (see area map in the cottage folder). When you leave, please ensure that there is enough toilet and kitchen paper left for the next tenants.
The maximum number of persons that is stated in the description of the cottage shall not be exceeded. Arrangements for parties and other occasions when the cottage is temporarily exceeded must be agreed in advance.
The use of a tent, caravan or rental equipment (e.g. hot tub) on the property without the permission of the owner is prohibited. It is strictly forbidden to bring pets into the cottage.
Customer responsibilities and vacations on departure day
Unless otherwise agreed with the owner, the customer will hand over the resort and its keys at 10am on the day of departure. If the customer leaves at any other time, please agree with the owner well in advance.
The customer is responsible for any damage caused by the resort. Any damage caused must be reported immediately to the owner of the property. The customer is obliged to compensate the damage directly to the owner of the resort.
Smoking inside of the cottage is not allowed. The cottage must be left in good condition on departure. The customer is responsible for paying the costs of cleaning the cottage if the cottage has not been cleaned before the next customer arrives.
In addition, the customer must remove the empty bottles and cans and put the furniture in place.
Force majeure
The cottage owner shall not be liable for any damage caused to the tentant by unforeseeable force majeure or similar reasons (e.g. power outages or animals such as mice and insects), which are not attributable to the owner and the owner could not reasonably have been prevented.
Comments and Complaints
All complaints regarding the cottage must be addressed to the cottage owner immediately upon arrival and at the time of rental period.
If the matter is not rectified, the tentant may submit a written complaint to the cottage owner. This must be done within one month of the end of the reservation. In the event of disagreement between the customer and the seller, the customer may submit a complaint to the Consumer Disputes Board.
If the customer does not immediately notify the owner of any deficiencies noted during the rental period, the cottage shall be deemed to be in good standing under the contract. Deficiencies reported only after the rental period cannot be jointly identified and the owner is not liable for any damages.
If the customer interrupts his reservation and leaves the cottage before the end of the rental period, no compensation will be paid for the unused time and the customer will not be entitled to a refund of the rent.
Owner’s right to price changes
After the conclusion of the contract, the owner has the right to increase or reduce the agreed price in the event of any change in the taxes or public charges affecting the price of the cottage holiday service.
Invalid price information
Incorrect price information does not bind the owner if the price is so clearly incorrect that the customer must understand it. This is the case, for example, where the difference between the declared price and the actual price is considerable or if the wrong price can be considered to be abnormally low compared to the general price level.
Applicable law and jurisdiction
The Contracting Parties shall endeavor to settle any disputes arising from this Agreement by mutual consultation. If negotiations fail to reach an agreement, the disputes will be settled in the district court. The contract shall be governed by Finnish law.